FAQ
Frequently Asked Questions
Section titled “Frequently Asked Questions”Quick answers to common questions.
Getting Started
Section titled “Getting Started”How do I start using Figaro?
Section titled “How do I start using Figaro?”Text anything to our number. You’ll be asked to confirm with “YES” and you’re in.
Is there an app to download?
Section titled “Is there an app to download?”No. Figaro works via SMS (text message) — no app needed. That’s the point.
Does it work with iPhone and Android?
Section titled “Does it work with iPhone and Android?”Yes. Any phone that can send text messages works with Figaro.
Can I use Figaro internationally?
Section titled “Can I use Figaro internationally?”Yes, via Telegram (free). SMS may have international carrier fees depending on your plan.
Features
Section titled “Features”What can Figaro do?
Section titled “What can Figaro do?”- Manage lists (groceries, todos, anything)
- Set reminders
- Check your calendar
- Give you weather
- Remember facts about you
- Send daily briefings
Can Figaro make phone calls or send emails?
Section titled “Can Figaro make phone calls or send emails?”Not currently. Figaro communicates via text message only.
Can Figaro order things for me?
Section titled “Can Figaro order things for me?”Not yet. We’re focused on personal organization, not transactions.
Does Figaro work with smart home devices?
Section titled “Does Figaro work with smart home devices?”Not currently. We may add this in the future.
Calendar
Section titled “Calendar”How do I connect my calendar?
Section titled “How do I connect my calendar?”Text: Connect my calendar
You’ll receive a link to authorize Google Calendar access.
Which calendars are supported?
Section titled “Which calendars are supported?”Currently Google Calendar. Apple Calendar and Outlook are coming soon.
Can Figaro delete or move events?
Section titled “Can Figaro delete or move events?”Not yet. Currently Figaro can read events and create new ones.
Privacy & Data
Section titled “Privacy & Data”Does Figaro sell my data?
Section titled “Does Figaro sell my data?”No. Never. We make money from subscriptions, not ads. Your data is yours.
Is my data used to train AI?
Section titled “Is my data used to train AI?”No. Your messages never train AI models.
Can I see what Figaro knows about me?
Section titled “Can I see what Figaro knows about me?”Yes. Text: What do you know about me? or visit your dashboard.
How do I delete my data?
Section titled “How do I delete my data?”Text: Delete everything you know about me and confirm with “FIGARO FORGET ME”
Accounts & Billing
Section titled “Accounts & Billing”Is Figaro free?
Section titled “Is Figaro free?”We offer a free tier with limited messages. Paid plans start at $7.99/month.
How do I manage my subscription?
Section titled “How do I manage my subscription?”Visit app.textfigaro.com → Settings → Subscription
Can I cancel anytime?
Section titled “Can I cancel anytime?”Yes. No contracts, no cancellation fees, no guilt trips.
What happens if I cancel?
Section titled “What happens if I cancel?”Your data stays until you delete it. You can continue accessing your dashboard but won’t be able to send new messages beyond the free tier.
Troubleshooting
Section titled “Troubleshooting”Figaro isn’t responding
Section titled “Figaro isn’t responding”- Make sure you’ve confirmed opt-in with “YES”
- Check if you’ve exceeded your message limit (free tier)
- Try again in a few minutes
- Contact support if the issue persists
My reminders aren’t arriving
Section titled “My reminders aren’t arriving”- Check your timezone is set correctly:
My timezone is Pacific - Verify the reminder was created:
What reminders do I have? - Check your phone’s SMS isn’t blocking unknown numbers
Calendar events aren’t showing
Section titled “Calendar events aren’t showing”- Verify calendar is connected: check Integrations in dashboard
- Try reconnecting:
Connect my calendar - Make sure events are on your primary Google Calendar
Still have questions?
Section titled “Still have questions?”- Text:
I have a question - Email: help@textfigaro.com